Hotel UNO Nishikawaguchi Nishiguchi
7,2/10 Very good - Based on 282 reviews
Hotel UNO Nishikawaguchi Nishiguchi presents a compact, designer-led stay tailored for adults, trading ornate motifs for a simple, modern aesthetic. The property markets itself as a collaboration with award‑winning architects and emphasizes controlled lighting and carefully chosen furnishings to create an intimate atmosphere. Located just a short walk from Nishi‑Kawaguchi station west exit — around two minutes on foot — it operates as a love hotel serving the Saitama region while keeping easy rail access to central Kawaguchi and Tokyo via the JR Keihin‑Tohoku line.
Rooms are divided into three core types to suit brief rests or overnight stays: a shower-only economy, a compact bathroom standard, and a more spacious bath room with a larger tub. Standard fittings across categories include air conditioning, a flat‑screen TV, free Wi‑Fi, kettle and refrigerator, microwave, bidet toilet, hairdryer and stocked toiletries; many rooms also offer robes and slippers. The property highlights routine, staff‑verified cleaning and designer touches in seating and lighting; on‑site facilities include an elevator, 24‑hour front desk, room service, bicycle parking and luggage storage for shorter stays.
Highlights of this Love hotel
Detailed Ratings
Points of interest nearby
Review summary for: Hotel UNO Nishikawaguchi Nishi…
Positive Reviews
Convenient location near station
Multiple guests praised the hotel’s proximity to the train station, making arrivals and early departures easy and convenient.
Good value for short or business stays
Many reviewers noted the property is an affordable, practical option for one-night stays, last-minute bookings or business trips.
Cleanliness and comfortable beds reported
Several guests found rooms to be clean with comfortable beds or fluffy futons, contributing to a restful stay.
Accessible amenities and toiletries
Guests appreciated the plentiful front-desk amenities and options like shampoo rental, and reported useful in-room features (bath/shower facilities) in many cases.
Helpful staff in some cases
A number of reviews mentioned friendly or helpful staff who assisted with requests or helped find alternative accommodation when needed.
Negative Reviews
Tobacco smell in rooms
Multiple guests reported cigarette or smoke odors in some rooms and advised requesting a non-smoking room where possible.
Noise and soundproofing issues
Several reviews mentioned noise problems—either from neighboring rooms or trains—and inconsistent sound insulation that disturbed sleep for some guests.
Check-in process and timing problems
Guests experienced late or restrictive check-in hours, delays at automated kiosks, and occasional booking-system mismatches that caused waits on arrival.
Small, motel-like rooms / not for all guests
Some reviewers described rooms as cramped and noted the property’s ‘love-hotel’ style may not suit all travellers expecting a standard commercial hotel.
Inconsistent upkeep and missing/broken items
There were reports of occasional cleanliness concerns, broken or missing items (e.g., a kettle, shoehorn), and mixed experiences with staff attitude — indicating uneven maintenance and service quality.
Frequently Asked Questions
The hotel is at Nishi Kawaguchi 1-11-18, Kawaguchi; it is about a 2-minute walk from Nishi-Kawaguchi (West Exit).
Overnight check-in is typically between 22:00 and 00:00, and check-out is usually between 04:00 and 11:00. Specific room types may show different allowable check-in windows.
You should inform the hotel of your expected arrival time in advance; some room categories allow earlier or later check-in and short-stay (rest) options have variable daytime entry times. Contact the property when booking to confirm flexibility.
The property has a staffed front desk and security; reception is described as operating around the clock. Guests are advised they can request privacy when making a booking.
Many guests report rooms are reasonably quiet, but there are occasional reviews mentioning noise from neighboring rooms or corridors. If soundproofing is critical, request a quieter room or a ground-floor unit when booking.
Rooms typically include free Wi‑Fi, flat-screen TV, refrigerator, microwave, electric kettle, hairdryer, bidet, slippers and basic toiletries; some rooms offer bathrobes and kitchen-style facilities. Room service and luggage storage are also available.
Check-in is restricted to guests aged 18–90; children are not permitted and pets are not allowed.
Bicycle parking is available at the property; on-site car parking is not clearly listed, so contact the hotel ahead if you need parking for a vehicle.
Yes — smoking policies can vary by room type, so request a non-smoking room or any privacy preferences when you book or via the special-requests option.
The property offers ground-floor units and has an elevator to upper floors, and some features are listed as accessible; contact the hotel in advance to confirm specific accessibility needs.