Hotel NEO
7,6/10 Very good - Based on 64 reviews
Hotel NEO is a compact, recently renovated property set near Honjō in Saitama, presenting a modern, stylish interior across its guest rooms. The hotel sits a short drive from the local station and is very close to the main expressway interchange, which makes it convenient for short stays or overnight use while exploring nearby attractions. The décor leans toward clean lines and soft lighting, with a mix of Western and traditional room layouts designed for comfort and privacy.
Guest facilities focus on in-room comfort and entertainment: free Wi‑Fi throughout the building, private on-site parking, in-room hot tubs or Jacuzzi options in select suites, video-on-demand and occasional game consoles, plus room service and an à la carte breakfast for early departures. The property accepts pets in specified rooms and provides practical conveniences such as microwaves and small refrigerators in many units, making it suitable for couples and small groups seeking discreet, well-equipped accommodations.
Practical details include flexible access hours and straightforward front-desk assistance; standard check-in windows begin in the late afternoon with check-out by mid-morning, and the hotel offers free private parking with roughly twenty spaces on site. Room types are varied — from non-smoking and Japanese-style layouts to family- and pet-friendly units — and the property emphasizes a quiet, private atmosphere after a full renovation. As a local love hotel in the Kantō region, it balances accessible transport links with a focus on in-room amenities and discretion.
Highlights of this Love hotel
Detailed Ratings
Points of interest nearby
Review summary for: Hotel NEO
Positive Reviews
Friendly, helpful staff
Multiple reviewers praised staff for polite, attentive and accommodating service, including switching rooms on request and communicating supportively for families and pet owners.
Pet‑friendly and flexible policies
Guests appreciated being able to stay with dogs without strict rules, having parking, freedom to go out after check‑in and amenities/refills for pet owners, making stays convenient for pet travel.
Onsen / hot baths
Several guests highlighted the onsen or hot water baths (including in‑room baths) as a major plus, describing them as pleasant and relaxing.
Clean, quiet and spacious rooms
Many reviews mentioned clean, reasonably spacious rooms and a quiet location that allowed good rest; some families found the rooms comfortable for longer stays.
Good value and convenient location
Numerous reviewers felt the hotel offered strong cost performance—affordable rates, proximity to the highway/interchange and convenient for business or leisure stays.
Negative Reviews
Low shower water pressure
Several guests reported weak or poor shower water pressure, noting it would be helpful if pressure were improved.
Aging facilities and maintenance needed
Multiple reviews mentioned older or slightly worn equipment (bathroom fixtures, sliding/entry doors, general decor) and suggested updates or maintenance would improve the experience.
Unclear check‑in / entry procedure
Some guests found the arrival process confusing due to limited reception or unclear instructions about how to enter the room, which caused inconvenience on arrival.
Minor cleanliness/maintenance lapses
A few reviewers observed small issues such as an empty plastic bottle left in a cabinet, cobwebs near exterior stairs, or non‑working outlets, indicating occasional lapses in housekeeping or upkeep.
Tech and amenity troubles
Guests reported occasional technical problems such as inability to change TV orientation, issues connecting Chrome/streaming devices, and stiff bathroom faucets that made hot water adjustment difficult.
Frequently Asked Questions
Yes. It is listed as a love hotel in Honjo, Saitama and appears in that category on booking listings and local guides.
The property has private on-site parking and a staffed front desk; guests report discreet arrivals and polite, low-key check-ins. Expect a straightforward reception rather than a large public lobby.
Published check-in is from 17:00 to 23:30 and check-out is between 07:00 and 10:00. Times may vary by room type, so confirm when you reserve.
The property description lists a 24-hour front desk, but check-in hours are stated as 17:00–23:30; contact the hotel if you plan to arrive outside those hours. Staff availability is generally reported as helpful.
Yes. Guest reports on listings note that leaving and returning after check-in is allowed. If you need to step out for an extended time, mention it to reception.
Guests commonly describe the rooms as quiet, but there is no formal soundproofing rating listed. Expect typical hotel-level privacy and consider requesting a quieter room if noise sensitivity is a concern.
Yes. Free private on-site parking is available at the property. That makes car arrival and discreet access convenient.
Pets are allowed and listed as accepted with no extra charge; check specific pet-size or breed rules with the hotel when booking. Bring any required items for your pet’s comfort.
Rooms feature free Wi‑Fi, toiletries, TV, and room service; some rooms include a hot tub/Jacuzzi and larger baths (guests have noted onsen-style baths in some rooms). Amenities vary by room type, so confirm the features you need when reserving.
The property is roughly 1.2 miles (about 2 km) from Honjo-Waseda Station, so travel by car or taxi is common. If you rely on public transport, plan for a short taxi or local bus transfer.