HOTEL W-PREMIUM -W GROUP HOTELS and RESORTS-
8,2/10 Excellent - Based on 25 reviews
HOTEL W-PREMIUM -W GROUP HOTELS and RESORTS- is the group’s flagship set across more than 1,500 tsubo of grounds, arranged as a two‑storey complex with 35 individually themed rooms and parking for roughly 50 vehicles. Designed around four décor concepts—Modern, Classic, Asian and Urban—the property pairs private garden terraces and balcony‑equipped rooms with on‑site wellness fixtures including an open‑air bath, hot tub and sauna. This love hotel in Saitama emphasizes discretion and a resort‑style atmosphere tailored to couples seeking privacy and design‑led surroundings.
Accommodation ranges from standard and superior rooms to junior suites and a royal suite, with in‑room features such as coffee machines, refrigerators, microwaves, bathrobes and streaming‑ready TVs; free Wi‑Fi and soundproofing are provided throughout. Dining is presented as a full programme prepared by an in‑house kitchen, with breakfast and dinner plans available for in‑room service and a rotating seasonal menu; the property advertises a broad à la carte selection and the option to add curated dinner plans when booking.
A 24‑hour front desk, elevator access and wide private parking make arrivals and late check‑ins straightforward, while themed suites and tucked garden spaces suit small celebrations or a relaxed overnight stay. The hotel operates a membership benefits system and occasional seasonal promotions, and staff can outline available room classes, dining packages and in‑room options to personalise a visit. For travellers intending an intimate, well‑appointed love hotel experience near Koshigaya in Saitama prefecture, this W Group property presents a clear, well‑equipped choice.
Highlights of this Love hotel
Detailed Ratings
Points of interest nearby
Review summary for: HOTEL W-PREMIUM -W GROUP HOTEL…
Positive Reviews
Excellent in-room facilities
Guests praised the room amenities such as massage chairs, spa/whirlpool baths and large bathtubs, describing these features as standouts of the stay.
Comfortable, spacious rooms and beds
Multiple reviews noted roomy accommodations, large/king-size beds and comfortable bedding; some guests were even upgraded to suites with attractive decor (e.g. canopy bed).
Clean and comfortable environment
Many guests reported a high level of cleanliness and a pleasant, comfortable atmosphere that made their stay enjoyable.
Good food and breakfast
Breakfast and other meals received positive comments—Western breakfast was highlighted as very good, with specific praise for items like croissants, and overall food quality described as tasty.
Wide range of amenities and helpful services
Reviewers appreciated plentiful free products, extensive in-room ordering via the TV and attentive staff (outside isolated incidents), noting the variety of amenities exceeded expectations.
Negative Reviews
Limited English support
Several guests found English support lacking for some services and materials (e.g. menus or billing overviews), which required them to use translation tools to understand details.
No physical room key provided
Multiple reviewers mentioned not receiving a room key, which restricted their ability to leave and re-enter the room freely.
Location and transport inconvenience
The hotel is somewhat remote for some guests—nearest train can be a long walk and bus frequencies are limited—making access and departures less convenient without coordinating transport or taking a taxi.
Occasional cleanliness/maintenance issues
A few guests noted small issues such as dusty areas and an unpleasant sweaty smell in the sauna, which discouraged them from using those facilities.
Isolated staff/service shortcomings and minor billing confusion
There were occasional reports of an unfriendly staff interaction (breakfast delivery) and a minor, unclear charge when handling membership card procedures, causing slight dissatisfaction for some guests.
Frequently Asked Questions
Yes. It is an adults-only love hotel designed for privacy with private rooms, private parking and discreet arrival areas.
The property offers on-site private parking with many spaces and a garden area, allowing discreet vehicle access and direct room access in most cases.
Check-in is between 19:00 and 00:00, and check-out is by 12:00.
Yes; the hotel maintains a staffed front desk for reservations, questions and assistance.
Soundproofing is listed among the room features, and rooms are designed to minimise noise for guest privacy.
No. The hotel is adults-only (minimum age 18) and does not permit children or pets.
Rooms include private bathrooms, bathrobes, coffee machine, refrigerator and streaming services; the property also offers a sauna, hot tub/jacuzzi and an open-air bath.
You can reserve rooms in advance and walk-ins are accepted subject to availability; reservations are recommended for busy dates and holidays.
Staff operate with discretion at check-in and provide private luggage storage and room keys while respecting guest privacy.
The hotel is in Koshigaya and is easy to reach by car with nearby highway interchanges and ample parking; it is also reachable from local stations though driving is the most convenient option.