Hotel Moana Otsuka (Adult Only)
8/10 Excellent - Based on 274 reviews
Hotel Moana Otsuka (Adult Only) presents itself as an adult-only, designer leisure property tucked a brief walk from JR Otsuka station on the Yamanote line, offering an intimate urban retreat for couples and solo adults. The property markets a discreet, modern atmosphere with 24-hour reception and room service, and it operates as a love hotel in Tokyo while maintaining a straightforward, hotel-like service model. Public facilities focus on convenience and comfort, including daily housekeeping, luggage storage and readily available front-desk assistance for late arrivals.
Accommodation is arranged across a range of themed room types that mix contemporary design and practical amenities; recent renovations introduced Balinese-inspired fittings and canopy options in select suites. Rooms commonly include large flat-screen TVs with on-demand VOD, DVD players or satellite channels, roomy bathtubs often fitted with jet or “rainbow” blower features, complimentary toiletries, bidet-equipped bathrooms and in-room kettles. Free Wi‑Fi is provided throughout, and several room categories emphasise extra space and mood lighting tailored to private stays — useful details to check when selecting a room.
Practical details to note: the hotel’s stated check-in and check-out windows align with typical local practice, and the property enforces an adults-only policy; children and extra beds are not accepted. Its immediate surroundings offer a range of small restaurants, cafés and convenience stores, and the short walk to the Yamanote line makes central Tokyo and nearby Ikebukuro easy to reach for daytime planning or onward travel. The overall profile suits couples seeking a themed, private stay or travellers wanting a compact, well-equipped base close to transport links.
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Review summary for: Hotel Moana Otsuka (Adult Only…
Positive Reviews
Very convenient location near train station
Many guests highlighted the hotel’s location within a short walk of the JR/Yamanote line and Otsuka station, with nearby convenience stores, restaurants and easy connections to Tokyo neighbourhoods.
Friendly and helpful staff, luggage support
Numerous reviews praised the reception team as kind and helpful; several guests noted staff stored luggage before/after stays and provided good customer service.
Good value and practical for short stays
Multiple guests considered the hotel reasonably priced for Tokyo, calling it good value for short visits and noting competitive rates compared with alternatives.
Spacious rooms and large bathrooms for Tokyo
Several travellers appreciated that rooms (for Tokyo) felt relatively roomy and many noted the bathroom/shower and bathtub were large and well-equipped.
Useful in-room amenities and extras
Guests reported a variety of conveniences such as toiletries (soap, shampoo, conditioner, toothbrush), free bottled water, extra TV channels, dimmable lights, room service/food delivery and small extras (condom, lighter), which improved the stay.
Negative Reviews
Persistent cigarette smoke odor
A frequent concern was a strong tobacco smell: the hotel’s rooms are smoking rooms and many guests reported a heavy, lingering cigarette odour that did not dissipate easily even after airing.
Aging / worn decor and furnishings
Multiple reviews described dated or shabby rooms, worn wallpaper and furniture, and suggested the property would benefit from refurbishment to modernize and refresh guest areas.
Cleanliness and hygiene issues reported
Some guests experienced cleanliness problems including hairs, stained sheets/mattress covers, dust on furniture and, in a few cases, sightings of insects; these accounts raised concerns about housekeeping standards for certain rooms.
Variable mattress comfort and bedding condition
Several reviews mentioned uncomfortable or low-quality mattresses (some described them as hard or rubberized) and at least one report of stains visible on the mattress itself, affecting sleep comfort and perceived hygiene.
Love-hotel layout and room size limitations
A number of guests reminded others that this is a love hotel: some rooms lack windows or have narrow floor space around the bed, which can be inconvenient for guests with large suitcases or those expecting a standard hotel room.
Frequently Asked Questions
Yes. The property is adults-only and guests must be at least 18 years old to check in.
Check-in begins at 15:00 (3:00 PM) and the latest check-in is typically around 23:59; check-out is by 11:00 AM.
Reception operates 24 hours and staff are used to adult guests, providing routine, discreet handling of arrivals and departures.
The hotel is a short walk from Otsuka Station on the JR Yamanote line — roughly 3–5 minutes on foot depending on your pace.
Many guests report quiet rooms and good insulation, but as the hotel is in central Tokyo some street or train noise may be audible depending on room location and floor.
Rooms include a private bathroom with bidet and bathtub, refrigerator, microwave, flat-screen TV with streaming services, tea/coffee facilities, and basic toiletries; some guests report complimentary condoms in rooms.
On-site parking is available but space is limited, so it’s best to confirm availability with the property before arrival.
Yes. The building has an elevator that serves upper floors and provides standard key-access security features.
No. Children are not permitted and pets are not allowed at this adults-only property.
Yes. The hotel offers room service, daily housekeeping, luggage storage and 24-hour front desk support.