Hotel Chateau Briant (Adult only)
8,1/10 Excellent - Based on 59 reviews
Hotel Chateau Briant is an adults-only boutique property in Saitama that markets itself as a themed, comfort-focused stay for couples and short-stay guests. The property offers a mix of suites and junior suites with varied room concepts—European, Oriental and whimsical decors appear across room types—and each room is equipped with climate control, a refrigerator, electric kettle, bidet and complimentary toiletries. In-room entertainment includes a flat-screen satellite television, Blu‑ray player and game console, while the establishment maintains free Wi‑Fi, private on-site parking and 24‑hour front desk service.
Wellness and convenience features distinguish the hotel: guests can access a sauna, hot tub/jacuzzi, steam room and massage chair options, and room service or a light continental/à la carte breakfast service is offered. The property advertises separate facilities for relaxation such as foot baths and spa-style bathrooms in many room categories, and the inventory includes both short-stay and overnight configurations appropriate to a love hotel in Saitama. Policies are clear about age restrictions (adults only) and pets are not accepted.
Positioned within easy reach of local transport, the hotel sits a short walk from Omiya Koen/Ōmiya Park area stations on the urban rail line, making it accessible for evening events and nearby attractions including the city arena. Check-in typically begins in the early evening with check-out before mid-morning; guests arriving late are asked to notify the property in advance. Practical on-site amenities, themed accommodation choices and a compact footprint make this an option for travelers seeking a private, adult-oriented stay in Saitama Prefecture.
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Review summary for: Hotel Chateau Briant (Adult on…
Positive Reviews
Spacious, comfortable rooms and large baths
Many guests praised the roomy accommodations and large bath/shower areas, often noting the comfort and that suites/king rooms felt large and relaxing.
Cleanliness and well‑stocked amenities
Several reviews mentioned a high level of cleanliness and a good selection of toiletries and extras (face masks, toiletries, Netflix), contributing to a comfortable stay.
Enjoyable breakfast offerings
The morning bread/croissants and light breakfast (sometimes delivered to the room) were frequently highlighted as a pleasant extra and tasty start to the day.
Friendly, helpful staff and good service
Staff responsiveness and politeness were noted repeatedly; guests appreciated staff assistance, parking support before check‑in, and the on‑site café and coffee after checkout.
Convenient, quiet location and good value
Guests liked the hotel's quiet, tucked‑away location, proximity to the nearest station and convenience store, and many felt the hotel offered good cost performance for the features provided.
Negative Reviews
Confusing payment and check‑in procedures
Some guests found the payment system and check‑in/check‑out process unclear (including having to use the in‑room card reader and call reception to leave/reenter); one guest reported a temporary double charge that was later reversed.
Occasional cleanliness lapses
A few reviews reported specific cleanliness issues such as hair left in the room, debris in the bathtub, or humidifier not being cleaned—areas where housekeeping could be improved.
Minor facility problems and safety concerns
Guests mentioned issues like a not‑very‑cold minibar, slippery bath tiles, a noisy ceiling fan, and small step/thresholds that caused trips—minor problems that could affect comfort or safety.
Limited food and beverage options
Several guests noted a lack of on‑site food menu, limited alcohol choices (cans only), or nearby convenience stores being closed during their stay, which reduced dining options.
Some rooms feel dated or repetitive
A few guests felt certain rooms appeared slightly old or were repeatedly allocated the same suite layout; others mentioned no loyalty points for online bookings—small drawbacks for repeat visitors.
Frequently Asked Questions
Yes. The property is adults-only with a minimum check-in age of 18 and children are not permitted.
Check-in is generally from 6:00 PM to 11:30 PM and check-out is until 11:00 AM; if you expect to arrive after 9:00 PM, inform the hotel in advance.
The hotel operates a staffed front desk and offers private on-site parking; staff can assist with discreet check-in requests on arrival.
Free private parking is available on the property; early use may be possible but please confirm with staff before arrival.
Privacy standards vary by room type; many guests report good privacy but soundproofing is not guaranteed, so expect variation between rooms.
Some room types include spa baths, and the property lists wellness facilities such as a sauna, hot tub and hammam; availability depends on the room or package you choose.
Rooms commonly include free Wi‑Fi, flat-screen TV with satellite channels, Blu‑ray player or game console, refrigerator, electric kettle and a bidet-equipped bathroom.
The hotel offers continental or à la carte breakfast options, which may be served in-room depending on your reservation.
No, pets are not permitted at this property.
An elevator provides access to upper floors and the property lists some accessibility features; contact the hotel directly to confirm specific accessibility needs.