Hills Hotel Gotanda
6,2/10 Good - Based on 497 reviews
Hills Hotel Gotanda is an adult‑oriented, budget property in the Gotanda area of Shinagawa that operates as a love hotel in Tokyo, oriented toward short overnight stays and flexible daytime use. Rooms are compact and practical, typically arranged in a range of layouts with beds, bathtub, air conditioning and a flat‑screen TV; many also include small appliances such as a microwave, refrigerator and electric kettle, and all rooms offer complimentary Wi‑Fi. The atmosphere is utilitarian rather than full‑service, with an emphasis on privacy and straightforward comfort.
On‑site arrangements reflect that practical focus: a ground‑floor reception, automated payment kiosks, elevator access, vending machines and luggage storage are standard, and the property lists about 64 guest rooms across types A–F with room sizes around 17–20 m²; the hotel notes that rooms are smoking‑friendly and offers multiple check‑in formats and day‑use plans. Housekeeping and self‑service amenities keep operations simple, and reservation rules vary by plan, so guests should confirm the terms that apply to their booking.
The location is a practical asset for travellers: Gotanda station is a short walk, providing access to JR Yamanote Line services and local Toei and Tokyu lines with straightforward connections to central hubs and onward airport links. The layout and flexible hour‑based options make the property more suitable for adult couples or solo travellers seeking privacy and proximity to transit rather than family amenities; travellers who have strong preferences about smoking or require full hotel services should consider alternatives. Nearby casual restaurants, convenience stores and quick rail connections support easy, economical stays in this part of Tokyo, and the hotel functions as a discreet urban option as a love hotel in Tokyo-to.
Highlights of this Love hotel
Detailed Ratings
Points of interest nearby
Review summary for: Hills Hotel Gotanda
Positive Reviews
Convenient location near station
Multiple reviewers noted the hotel is close to the station and well situated for nearby restaurants and transport links, making it easy to access the city and local shops within a short walk.
Good value / affordable rates
Several guests commented that the rooms are inexpensive and represent decent value for a short stay or a place to sleep, with some describing the price as good compared with alternatives.
Comfortable beds and spacious bathrooms
Many reviews praised the comfort of the beds and the roomy bathrooms or bathtubs, with some guests highlighting that rooms and baths felt larger than typical business-hotel rooms.
Privacy and easy check‑in
Guests appreciated privacy measures and streamlined check-in—some noted kiosk or key systems that made check-in/check-out straightforward, and staff that respected guest privacy.
Quiet rooms and recent equipment
Several reviewers reported the hotel was quiet and easy to sleep in; one mentioned a very new air‑conditioning unit, and others described rooms as silent or suitable for a restful night.
Negative Reviews
Listed as a 'love' hotel (not always clear)
Many guests were surprised to find the property operates as a love/short‑stay hotel and said this was not obvious from the booking listing; several warned families or those seeking standard tourist accommodation to check before booking.
Tobacco smell and odor problems
Multiple reviews reported unpleasant smells in rooms (tobacco or smoke stench) and noted ashtrays present even when booked as non‑smoking, which affected comfort for sensitive guests.
Cleanliness and noise concerns
Some guests experienced cleanliness issues and noise—reports included rooms that felt unclean after prior use, hallway/storage areas with laundry bags, and disturbance from cleaning sounds or street noise at night.
Room features and privacy limitations
A few reviewers mentioned practical drawbacks such as no windows in some rooms, difficulty locating or using ventilation controls, and limitations on locking doors (front‑desk locking when leaving), which reduced perceived privacy or convenience.
Surrounding area and atmosphere
Several guests found the surrounding neighborhood to be focused on adult entertainment (other love hotels, bars, parlors) and said it felt unsuitable for families or those uncomfortable with that atmosphere.
Frequently Asked Questions
Yes. The property is listed as an adults-only love hotel and enforces an age restriction for check-in (typically between 20 and 75 years old).
Check-in policies vary by room type and rate; booking information shows different windows (examples include late-afternoon or evening check-in), and check-out is generally around midday. The hotel asks guests to inform them of their expected arrival time in advance.
Yes. The property advertises a 24-hour front desk/service. Some guests also report automated or kiosk-style check-in options in addition to staff.
As a love hotel, the property is operated with discretion in mind; arrival and reception procedures are typically low-key. Specific arrival procedures (kiosk, staff desk, or door handling) can vary by stay.
Locking arrangements can differ between rooms; many guests can secure the room from the inside, while some reviews note that exterior door control or staff-assisted locking may be used when leaving. If you need a specific locking arrangement, request it before arrival.
Soundproofing appears limited in some rooms; guest reviews contain mixed reports, with a number noting street or neighbouring noise. Expect typical urban-level sound insulation rather than complete quiet.
Non-smoking rooms are offered, but several guests have reported residual tobacco smells in some rooms. If smoke-free conditions are essential, request a confirmed non-smoking room and mention it when booking.
Rooms typically include free Wi‑Fi, air conditioning, a TV (streaming services reported), private bathroom, electric kettle, refrigerator and sometimes a microwave. Exact amenities depend on the room type booked.
Yes. The property lists baggage/luggage storage as an available service for guests. Confirm with reception on arrival for specific drop-off and pick-up arrangements.
Bicycle parking is provided; on-site car parking is not clearly listed, so car parking should be confirmed in advance. The hotel is in the Gotanda area close to local shops and within walking distance of nearby train stations and is roughly 10–11 km from Haneda Airport.