Hotel BIX チェックイン23時 変更不可

6,2/10 Good - Based on 277 reviews

Traveler Mix:
Couples (51%)
Solo travelers (43%)
Groups (5%)
Families (1%)

Hotel BIX is a compact designer love hotel located in the Gotanda area of Shinagawa, Tokyo, offering a simple-modern interior aimed at adult guests seeking privacy and a stylish short stay. The property presents itself as a contemporary, adult-focused hideaway with thoughtfully curated rooms that emphasize clean lines, adjustable lighting and comfortable seating. Rooms are arranged for one or two guests and the hotel operates with policies designed for discretion and convenience, including a restricted-age entry and a specified nightly check-in window.

Guest rooms include private bathrooms with shower or bathtub, bidet-equipped toilets, complimentary toiletries and hairdryers, together with in-room conveniences such as a flat-screen TV, refrigerator, microwave and electric kettle. Free Wi‑Fi is available throughout the building and rooms are non-smoking. Advance reservations are accepted within the hotel’s booking window and guests are asked to confirm their exact arrival time in advance; the listed check-in period is centred around 23:00 and, for some room types, is not adjustable. Children and pets are not permitted and guests must meet the minimum age requirement.

Situated within easy walking distance of Gotanda Station, the hotel offers direct access to JR, Toei and Tokyu lines, which makes it practical for late arrivals and short overnight stays across Tokyo. Reception is staffed to handle check-in and luggage storage, while services such as daily room cleaning and limited luggage holding are provided to registered guests. Visitors planning a stay are advised to review the house rules on arrival times and access restrictions to ensure a smooth, low-profile experience.

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Highlights of this Love hotel

Non-smoking rooms
Free Wifi
24-hour front desk
Elevator
Daily housekeeping
Baggage storage

Detailed Ratings

Staff 7.1
Equipements 6.8
Cleanliness 7.1
Comfort 7.0
Value for money 6.6
Location 6.8

Points of interest nearby

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Review summary for: Hotel BIX チェックイン23時 変更不可

Positive Reviews

Very convenient location

Multiple guests praised the hotel's proximity to JR Gotanda station and the Yamanote Line, with many restaurants, shops and a Don Quijote nearby—easy access to Shinagawa/Haneda and local sightseeing.

Clean and tidy rooms

Several reviews noted rooms and bathrooms were clean, with a stylish or well-maintained appearance; some guests specifically mentioned the bathroom and bathtub as highlights.

Spacious rooms and comfortable beds

Guests reported reasonably large room sizes and decent beds, with some commenting the room felt roomy compared with expectations.

Polite and helpful staff / service options

Staff were described as polite and helpful by multiple reviewers; guests also appreciated luggage storage and availability of additional amenities in the lobby.

Good toiletries and basic amenities

Many guests found amenities sufficient (free water in rooms, available toiletries and choices in the lobby) and praised features like strong shower pressure and an impressive bathtub.

Negative Reviews

Property style not clearly disclosed

Several guests were surprised to find the hotel operates like a love hotel (room decor and adult-themed items), and would have preferred clearer disclosure in the listing.

Persistent cigarette smell in some rooms

Numerous reviews reported strong tobacco odor in rooms or being assigned smoking rooms; guests had to ventilate or were bothered by lingering smoke and occasional stains on bedding.

Noise from neighbourhood and in-room equipment

Guests experienced nighttime noise from nearby bars, karaoke and street activity; others reported hearing footsteps from above and very noisy exhaust/ventilation fans inside rooms.

Unreliable or slow Wi‑Fi

Several reviewers reported the advertised Wi‑Fi did not work or was very slow in rooms, forcing some to use mobile hotspots or miss deadlines.

Late check‑in, room readiness and some dated/unclean fixtures

Some guests faced late check‑in times or room-preparation delays (once being moved to a smoking room), and reported dated equipment or cleanliness issues such as a dirty microwave, stains, missing toothbrushes or traditional locks that felt less secure.

This summary is based on all online reviews and was last updated on 12 November 2025

Frequently Asked Questions

What are the check-in and check-out times?

Check-in is at 23:00 with an arrival window of 23:00–00:00, and check-out is 04:00–11:00. You must inform the hotel of your arrival time in advance and this booking requires the specified check-in time.

Is the front desk open 24 hours and can staff assist discreetly?

The property has a 24-hour reception and staff can handle check-in and luggage. They are accustomed to private stays and can accommodate discreet requests.

Is there on-site parking?

There is no on-site parking; guests should use nearby paid parking facilities or public transport.

How close is the hotel to the nearest station?

The hotel is about a one-minute walk from Gotanda Station, making it very convenient by train.

Are the rooms soundproof?

Rooms have standard sound insulation for an urban love hotel, but guest feedback is mixed. If noise is a concern, request a quieter room when booking or at arrival.

Can same-sex couples or solo guests book a room?

Yes, same-sex couples and solo guests are permitted to stay.

Are children or under-20 guests allowed?

Children are not permitted and all guests must be at least 20 years old to check in.

What in-room amenities can I expect?

Rooms include air conditioning, a refrigerator, microwave, kettle, bidet, toiletries and free Wi‑Fi; some rooms offer tablet devices. Wi‑Fi performance may be variable.

What happens if I arrive outside the check-in window?

You should contact the hotel in advance if you expect to arrive outside 23:00–00:00; note the property is not accessible between 03:30 and 04:00, so arrivals during that interval are not possible.

Can I leave luggage before or after my stay for privacy?

Same-day luggage storage is available for guests; ask reception on arrival for details and to arrange private handling.

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