ＳＴＡＲＲＥＳＯＲＴ Ｉ
7,6/10 Very good - Based on 84 reviews
STARRESORT I presents itself as a discreet love hotel in Saitama, positioned for easy car access and private stays. Arrival is normally between 20:00 and 23:30 with departure by 11:00, and the property enforces an adult-only policy with a minimum check-in age of 20. Practicalities are straightforward: on-site private parking and complimentary Wi‑Fi serve most guests, while 24‑hour reception and room service are listed among the available conveniences. The setting sits close to outlet shopping and major retail nodes, making it convenient for a short overnight escape by road from the greater Tokyo area.
Rooms combine entertainment and bathing options aimed at privacy and relaxation. Standard fittings include air conditioning, a flat-screen TV with satellite channels, Blu‑ray and VOD-capable players, and an in-room refrigerator; selected units add features such as massage chairs, home‑theatre setups, karaoke or projector equipment. Bathrooms are private and typically fitted with a bidet, hairdryer and toiletries, and several guest reports highlight spacious tubs and wood‑style bathing options in some rooms. The property promotes additional on‑site facilities such as a sauna and offering of breakfast with Asian or American choices, with staff available to assist with local information and requests.
Highlights of this Love hotel
Detailed Ratings
Points of interest nearby
Review summary for: ＳＴＡＲＲＥＳＯＲＴ Ｉ
Positive Reviews
Comfortable beds
Multiple guests noted the bed was very comfortable and large (some described it as king-size), contributing to a restful stay.
Spacious rooms and baths
Many reviewers praised roomy guest rooms and large bathtubs; one guest highlighted a pleasant hinoki-style bath and others appreciated a relaxing, roomy bathroom.
Complimentary services and amenities
Guests appreciated free offerings such as breakfast, welcome drinks, occasional beer service, water servers in rooms, and various complimentary toiletries and extras.
Good value and friendly staff
Numerous comments mention the hotel as good value or surprisingly affordable for the quality provided, and several guests complimented polite, helpful staff.
Well-equipped rooms and extras
Visitors found rooms well supplied for stays — examples include in-room water servers, massage chairs, and clear additional services (stamps/QUO card rewards) that enhanced the experience.
Negative Reviews
Bathroom cleanliness and mold concerns
Several reviews reported serious cleanliness issues in bathrooms, including mold and mildew on seals and grout, and dusty or dirty ventilation fans.
Housekeeping lapses
Guests found remnants from previous guests (e.g., razors), dusty bed mechanisms, and other areas that appeared inadequately cleaned on arrival.
Tobacco odor and other smells
A number of guests noticed cigarette smell or general dustiness in some rooms, which affected comfort for non‑smokers.
Breakfast ordering and communication problems
Several guests were frustrated by unclear information about breakfast ordering and cut‑off times (reports of being told it was too late despite earlier indications), leading to missed breakfasts or confusion.
Malfunctioning or limited facilities and unclear access
There were reports of room equipment problems (hot water from the water server not working, TV remote or TV reception issues, broken toilet flush parts, lighting that could not be turned off), limited or poorly communicated access times (e.g., only enterable from 20:00 in some situations), and temporary closures (drink bar) without signage.
Frequently Asked Questions
This is listed as a love hotel with private on-site parking and private check-in/out options; reception staff are available for assistance to help maintain guest privacy.
Check-in is between 8:00 PM and 11:30 PM, and check-out is until 11:00 AM.
The property lists a front desk and staff availability; although check-in hours are limited, staff assistance is noted for guest needs.
Soundproofing is not explicitly guaranteed on the listing; if a very quiet room is essential, contact the property directly before booking.
Yes — the listing states free private on-site parking is available for guests.
Rooms include air conditioning, flat-screen TV with satellite and Blu-ray, fridge, private bathroom with bidet, bathrobes and free toiletries; some rooms and the property offer a sauna and massage chair.
Smoking is permitted in certain rooms or designated areas; please check the room type and property policies when booking.
Breakfast options include Asian and American styles, and room service/in-room breakfast is offered according to the listing.
Children are not allowed; the minimum age for check-in is 20, and pets are not permitted.
The property accepts special requests; if you need extra discretion or expect to arrive outside the stated check-in window, contact the property after booking to arrange details.