ホテル ジェムジェム 十三
--- The property is not yet rated
Hotel GemGem Juso is an adult-only short-stay property located a few minutes' walk from Juso station, offering convenient access to Umeda and central Osaka. The compact building operates 19 guest rooms designed for private overnight and short-stay use, positioning it as a discreet choice for couples and visitors seeking convenience near local dining and nightlife. Public and private transport connections make the hotel an easy base for exploring the city.
Guest rooms are appointed with practical in‑room kit including a refrigerator, microwave and electric kettle, and standard connectivity with complimentary Wi‑Fi and on‑demand video. Bathrooms are private and many units feature bath jets, underwater lighting and in‑bath TV; rooms also offer selectable shampoo sets, hair tools and optional rental items such as beauty devices and chargers. Front‑desk operations include 24‑hour reception and automated check‑in options, and the property provides limited on‑site parking. As a love hotel Osaka, emphasis is on privacy, room comfort and a straightforward amenity set rather than extensive resort facilities.
The hotel’s scale and straightforward facilities make it suitable for short romantic stays, overnight layovers or visitors who prioritise location and privacy over larger hotel services. Staff maintain regular housekeeping and guest support is available for requests like late check‑out or in‑room breakfast delivery where offered; many guests appreciate quick access to nearby shops and local restaurants. For travelers seeking a compact, adult‑oriented option near Juso, this love hotel in Osaka Prefecture presents a pragmatic balance of privacy, in‑room features and easy transport connections.
Highlights of this Love hotel
Points of interest nearby
Review summary for: ホテル ジェムジェム 十三
Positive Reviews
Clean and well-maintained rooms
Many guests noted the rooms were kept clean and in good condition, with several comments about tidy bathrooms and regular housekeeping during multi-night stays.
Spacious rooms and comfortable beds
Reviewers frequently mentioned large, roomy accommodations and comfortable, king-sized beds that made the stay relaxing and comfortable.
Relaxing bath amenities
The bubble bath/jacuzzi and well-equipped bathrooms were highlighted as a major plus, with some rooms offering bath TVs and a pleasant soaking experience after sightseeing.
Friendly, helpful staff and good service
Multiple guests praised the staff for being kind and helpful, mentioning useful gestures like umbrellas and attentive reception service.
Good location, quiet and good value
Guests appreciated the hotel's convenient location near shops and transport (subway within walking distance), a generally quiet setting, included breakfast, and fair pricing/value for couples or short stays.
Negative Reviews
Persistent cigarette/tobacco smell
A recurring complaint is noticeable smoke odor in many rooms; while some said air conditioning and deodorizing sprays helped, several guests would prefer clearer non-smoking options and better ventilation.
Automated in-room payment and door systems confusing or disruptive
Some guests found the pay-at-room vending/machine system and automated door/key-card operation confusing; in a few cases this led to doors being locked or rooms marked vacant unexpectedly, causing distress and requiring staff intervention.
Limited language support for non-Japanese guests
Several reviewers experienced minimal English support at reception and found the automated payment system and procedures difficult to navigate without clearer multilingual guidance.
Maintenance and cleanliness oversights
A number of reviews mentioned isolated issues such as dusty high shelves, malfunctioning bathroom equipment, a flashing light or non‑silenceable music, and problems with TV remotes — suggesting occasional lapses in checks and maintenance.
Limited late-night service and small breakfast portions in some cases
Guests reported that room service or food ordering was restricted late at night (after around 9:30–24:00) and that some complimentary breakfasts felt small or basic, though they were appreciated as free.
Frequently Asked Questions
Yes. The property is adults-only and guests must be 18 years or older; it is not intended for families.
Standard check-in is from 20:00 until 00:00 and check-out is by 11:00.
If you plan to arrive after 00:00 you must notify the property in advance; reservations may be cancelled if you do not arrive before 00:00 and do not notify them.
The property lists 24-hour reception and private/VIP check-in options, but routine check-in for reservations is generally between 20:00 and 00:00, so contact them ahead if you need support outside those hours.
The hotel offers private and VIP check-in/check-out options and is oriented toward guest discretion and privacy.
Yes. Rooms are described as coming with adult goods, adult TV channels and videos, plus standard in-room amenities like Wi‑Fi and a kettle.
Soundproofing is not explicitly advertised; if sound isolation is essential, contact the property or review recent guest feedback before booking.
On-site parking is available, though space may be limited, so confirm availability when you reserve.
Children are not accepted and pets are not permitted at this adults-only property.
The hotel is in the Juso area, roughly a 5–10 minute walk from Juso Station and located near the Don Quijote store in the Shin-Kitano/Yodogawa-ku area.