ホテルファインシエル島根松江店 – 大人専用
7,4/10 Very good - Based on 64 reviews
Hotel Fine Ciel Shimane Matsue is an adults-only leisure property operated by a regional hotel group, presented as a compact “nearest resort” option for couples seeking privacy and convenience. Rooms are arranged with a focus on comfort: air conditioning, a private en suite with bath and bidet, complimentary toiletries and hairdryer, and a flat-screen TV. Many room types include small extras such as a mini-bar and mood lighting; housekeeping and daily room upkeep are standard, emphasizing a clean, discreet environment suited to short stays or overnight relaxation. The property describes itself as tailored to adults, and the service style reflects that single-purpose focus.
On-site facilities cover core guest needs without unnecessary public areas: free Wi‑Fi reaches guest rooms, the reception operates around the clock to accommodate late arrivals, and luggage storage is available. Guests can order in‑room meals and enjoy room service options, and there is dedicated private parking for one vehicle per party to preserve discretion on arrival and departure. Security and housekeeping are maintained throughout the day, and the accommodation’s simple, service‑led approach aims to keep stays straightforward and low‑friction for couples who prioritize privacy over extensive public amenities.
Set on the outskirts of Matsue, the location provides easy drives to local attractions such as Lake Shinji, the Lafcadio Hearn Memorial Museum and the Mizuki Shigeru Road, while regional access from the San’in Expressway takes roughly twenty minutes by car from the nearest interchange. The property functions as a compact love hotel in Shimane with the practicalities needed for a short getaway, and it also fits the pattern of a small love hotel in the San'in region that values discrete parking, simple in‑room conveniences and a central position for exploring Matsue’s lakeside and cultural sights.
Highlights of this Love hotel
Detailed Ratings
Points of interest nearby
Review summary for: ホテルファインシエル島根松江店 – 大人専用
Positive Reviews
Friendly, helpful staff
Several guests praised staff for being polite and accommodating, noting attentive service (including assistance when a guest forgot to pay) and overall helpfulness during their stay.
Good value and availability
Many reviewers found the hotel reasonably priced or offering strong member perks (free drinks/meals, discounts), and appreciated that rooms were often available at short notice or during busy periods.
Well-equipped rooms and extras
Guests liked the range of amenities provided — toiletries, pajamas, hairdryers, irons, Mirable shower, jetted baths/sauna, and special items (e.g. Refa) — which enhanced comfort and convenience.
Spacious rooms and comfortable beds
Multiple comments mentioned large, roomy accommodations with big baths and comfortable, often queen-size beds that made for a relaxing stay.
Quiet location and generally clean
Several reviewers reported a peaceful location conducive to good rest, and many found the rooms and supplied items to be clean and tidy.
Negative Reviews
Love‑hotel style may be off‑putting
Several guests were surprised or uncomfortable that the property operates as a love hotel, which some found unsuitable for families or older visitors expecting a conventional hotel.
Aging facilities and usability issues
Multiple reviews noted dated or awkward equipment (old air‑conditioning units, confusing TV controls), door alignment problems and uneven flooring, which affected ease of use and comfort.
Cleanliness concerns and odors/pests
A few guests reported issues such as insects, stray long hairs in rooms, bathroom concerns, and an unpleasant or strong scent from the provided shampoo/soaps that disturbed their stay.
Connectivity and booking/membership problems
Some reviewers experienced Wi‑Fi or mobile signal problems, and others were displeased that online reservations or non‑member bookings did not receive the same complimentary services, causing frustration at check‑in.
Layout, parking and size mismatches
Guests mentioned awkward parking/entrance flow (having to cross other guests' cars), and occasional discrepancies between listing photos and the actual room size or cramped layouts that made luggage handling difficult.
Frequently Asked Questions
Yes; the property is for adults only and does not permit children under 18.
Standard check-in is from 18:00 to 00:00 and check-out is until 12:00; special short-stay or service-time plans use different time windows.
Yes, the hotel provides a 24-hour front desk and luggage storage.
The hotel offers private on-site parking and a staffed reception, which together support discreet arrivals and check-ins.
Rooms are designed with soundproofing in mind to enhance privacy and reduce noise transmission.
Rooms include a private bathroom with bath and bidet, hairdryer and toiletries, air conditioning, flat-screen TV, microwave and refrigerator, and free Wi‑Fi.
Yes — room service and in-room food and drink delivery are available, including breakfast-in-room options.
Yes — the property offers short-stay (rest) options and service-time plans in addition to overnight accommodation; exact time windows depend on the chosen plan.
Yes — free private on-site parking is provided (typically one vehicle per booking/group).
Yes — luggage storage is available through the hotel’s front desk for guests.