ホテルパシオンリゾート
7/10 Very good - Based on 40 reviews
Hotel Pa-sion (ホテルパシオンリゾート) is positioned on the outskirts of Higashimatsuyama and operates as an intimate, privacy-focused love hotel in Kanto, designed for brief private stays and overnight use. The property concentrates on discreet comfort rather than large-scale facilities: rooms are arranged to prioritize seclusion and in-room relaxation, with several units offering private bathing options and outdoor-style hot tubs. The atmosphere is practical and low-key, aimed at couples seeking a quiet, car-accessible retreat away from denser urban centres.
Guest amenities are straightforward and contemporary: complimentary Wi‑Fi, private on-site parking, room service and in-room entertainment via video-on-demand paired with large flat-screen televisions. Standard provisions include fresh linens and towels, basic toiletries, complimentary bottled water and a simple breakfast option where available. The hotel lists multiple room configurations (including double, queen and king layouts) and provides privacy-oriented services typical of the local market. Practical policies to note are standard check-in between mid-afternoon and midnight, check-out at midday, an 18+ minimum age for guests, a cash-only payment policy and no pets allowed — details that suit visitors focused on simplicity and discretion. This property is presented as a love hotel in Saitama for those seeking that specific lodging category.
Highlights of this Love hotel
Detailed Ratings
Points of interest nearby
Review summary for: ホテルパシオンリゾート
Positive Reviews
Complimentary food and drinks
Many guests praised the free offerings — including complimentary water, juices, desserts, free drinks from the fridge, snack sets and evening/朝食 (breakfast) included — which added clear value to the stay.
Varied amenities and toiletries
Visitors appreciated the well-stocked amenities: multiple types of shampoos, conditioners and body products, separate bath sets for indoor and outdoor baths, bathrobes, face masks and other complimentary bath/relaxation items.
Good value and cost performance
Several reviews highlighted strong value for money (good 'cospa'), noting that included services and freebies made stays feel economical and worthwhile.
Clean, comfortable rooms and bath facilities
Guests often commented the rooms and bathing areas (including outdoor bath) were clean, comfortable and pleasant — some describing a resort-like atmosphere and enjoyable baths.
Helpful, attentive staff and service
Multiple reviewers noted polite, considerate staff and good service responses, including positive handling of problems by management during incidents.
Negative Reviews
Booking and billing issues
A number of guests experienced problems with reservations and billing: staff mistakes led to cancelled bookings, reservations not communicated to the property, or unexpected extra charges/adjusted totals at check-in, causing frustration.
Breakfast ordering and delivery problems
Some guests were unable to use the breakfast ordering system (tablet/TV) or could not place selections/quantities, and reported slow or missed delivery at the requested time.
Room equipment and climate control concerns
There were complaints about fixed TV orientation and air-conditioning airflow — for example cold air blowing directly onto one side of the sofa and rooms becoming too warm when the unit was set lower.
Adult-themed atmosphere and on-site items
A few guests were surprised or uncomfortable with the property’s love-hotel character and the availability of adult play items for sale; this was off-putting for those expecting a conventional hotel environment.
Noise, karaoke quality and occasional cleanliness issues
Some reviewers reported poor karaoke sound quality, minor pest sightings (e.g., pillbugs), or other small comfort issues that affected their experience.
Frequently Asked Questions
Check-in is from 15:00 to 00:00 and check-out is by 12:00. Please inform the property of your expected arrival time in advance.
Reception is available to assist guests and provide local information. You can add your arrival time to your reservation or contact the property directly before arrival.
The property offers private rooms and on-site parking to support discreet arrivals. If you need extra privacy, add a special request when booking.
Soundproofing can vary between rooms. If noise is a concern, request a quieter room or check recent guest reviews before arrival.
Rooms include a flat-screen TV, towels and bed linen, and free Wi‑Fi; some rooms feature a jacuzzi or outdoor bath and room service. Specific facilities depend on the room type.
Breakfast is offered at the property. Confirm availability and serving times when you book or at check-in.
Pets and animals are not permitted on the property.
Guests must be at least 18 years old to check in.
Yes, free private parking is available on site.
Add special requests during booking or contact the property using the contact details on your booking confirmation; the hotel requests advance notice of expected arrival time.