Restay Niigata (Adult Only)
7,8/10 Very good - Based on 90 reviews
Restay Niigata (Adult Only) is an adult-only property in Niigata prefecture operated under the Restay group and configured for discreet short-stay and overnight visits by adults. Its positioning as a love hotel is reflected in privacy-focused services and in-room entertainment options: guest rooms are air-conditioned, sound-treated and supplied with toiletries and small complimentary amenities suited to couples. Reception operates around the clock with procedures designed to prioritise discretion, and only guests aged 18 and over may stay.
Guest rooms provide a practical mix of essentials and extras: flat-screen TV with video channels, complimentary Wi‑Fi, bed linens and towels, plus conveniences such as a refrigerator, electric kettle, microwave and hairdryer. Some room types offer larger beds and additional in-room appliances to support longer stays. On-site features include private parking and room service options, and staff offer prompt assistance when needed. Check-in is scheduled between 18:00 and 22:00 and check-out is by 12:00; housekeeping and sanitation measures are maintained to standard hotel practice.
Situated within driving distance of central Niigata and regional attractions—roughly 24 km from the city’s main station and around 33 km from the nearest airport—the hotel suits visitors who prefer a private, car-accessible base. Children and pets are not accepted, no extra beds or cots are available, and guests should be prepared to present identification at registration. The property is also used by travellers from neighbouring areas, including Toyama Prefecture; searches for a love hotel Toyama sometimes consider Niigata options for convenient regional stays.
Highlights of this Love hotel
Detailed Ratings
Points of interest nearby
Review summary for: Restay Niigata (Adult Only)
Positive Reviews
Clean and well-maintained rooms
Multiple guests noted the rooms and bathrooms were clean and well cared for even when the building looked older, giving an overall comfortable impression.
Friendly, responsive staff
Reviewers praised staff for polite and quick service, including helpful handling of late arrivals, prompt front-desk support and attentive morning service.
Good amenities and complimentary treats
Guests appreciated plentiful amenities (shampoos, body products, sheet masks), choices of shampoo, free drinks and cake, and satisfying room service and breakfast options.
Spacious rooms, comfortable beds and enjoyable baths
Many comments highlighted roomy layouts, large/king beds with good comfort, generous baths and even sauna facilities, which enhanced the stay.
Excellent value / cost performance
Several reviewers said the hotel offered strong value — affordable pricing combined with extensive facilities, food options and amenities made it a good deal.
Negative Reviews
Confusing access and parking
Some guests found the route from the parking area and the parking setup unclear or awkward, with requests for improved signage or simpler parking procedures.
Room odor and cigarette smell
A number of reviews mentioned unpleasant smells in rooms (tobacco/residual odors) and at times slightly odorous slippers; suggestions included better air filtration and stronger cleaning of soft items.
Limited natural light / no windows
As expected for this property type, several guests noted rooms lack windows or natural light, which some found inconvenient or somewhat claustrophobic.
Entry/exit inconvenience
Because of the building’s operating style, guests sometimes could not lock/unlock rooms themselves and needed to call reception for exits or re-entry, which a few found inconvenient.
In-room system and facility issues
Some guests experienced intermittent Wi‑Fi disconnections, noisy ventilation fans, weak shower pressure and limited VOD content; there were occasional comments about aging equipment and service delays during busy periods.
Frequently Asked Questions
Yes. The property is adult-only and guests must be 18 years or older to stay.
Standard check-in is generally from 18:00 and check-out is by 12:00. The front desk operates 24 hours, so contact the hotel if your arrival time differs.
Private on-site parking is provided and check-in is handled at the front desk. If you need extra discretion, contact the hotel ahead to discuss arrival preferences.
Rooms are advertised with soundproofing, though levels may vary by room type. If quiet is important, request a quieter room when you book or on arrival.
Rooms come with TV and video-on-demand; some rooms offer extras like karaoke. Adult-oriented items are part of the room setup.
Yes, reservations are accepted and you can request room types or specific amenities, but requests are subject to availability. Call ahead to confirm any special needs.
No—children are not permitted and pets are not allowed on the property.
Non-smoking rooms are available and the hotel indicates smoking/non-smoking room options; request your preference when booking. There may also be designated smoking areas on site.
Free private on-site parking is available for guests, and the property lists an EV charging station at the location. Parking space availability may vary, so mention your needs when reserving.
Some staff members may speak limited English, but English support is not guaranteed. If you have specific needs, contact the hotel in advance or use a translation app to ensure clear communication.