Hotel Zen Rikyu Yokohama Hazawa

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Traveler Mix:
Couples (86%)
Solo travelers (6%)
Families (4%)
Groups (4%)

Hotel Zen Rikyu Yokohama Hazawa presents a compact, adult-focused stay in Hazawa, Yokohama, operated under a brand formerly known as In The Moon. Positioned for practical access, it markets itself as a love hotel in Yokohama with private, sound‑proofed rooms designed for overnight stays and short stops. The property emphasizes privacy and self-contained comfort: a 24‑hour front desk, free on‑site parking and a continental breakfast service are provided, and check‑in normally begins late afternoon with departures before midday.

Guest rooms range from compact doubles to larger suites and are equipped for entertainment and convenience: large flat‑screen TVs (around 60 inches), video‑on‑demand, Blu‑ray players, surround sound, in‑bath televisions and mood lighting; tablets for in‑room control and ordering; complimentary Wi‑Fi; and kitchen appliances such as a microwave and refrigerator. Bathrooms commonly feature jet and bubble baths or micro‑bubble systems, some rooms include open‑air or steam‑sauna options, and rooms supply personal grooming tools (hair irons, high‑power hair dryers), air purifiers and humidifiers for added comfort.

Services are tailored to discreet, flexible stays: room service and contactless delivery options, a complementary welcome drink and sweets on arrival, and facilities that accommodate late arrivals. The hotel sits a short walk or quick taxi ride from local subway connections and is convenient for visitors exploring central Yokohama and broader Kanagawa, while maintaining the low‑profile atmosphere typical of a love hotel in Kanagawa. Practical amenities—on‑site parking, 24‑hour reception and straightforward booking—make it suitable for couples seeking a private, tech‑forward overnight experience.

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Highlights of this Love hotel

Non-smoking rooms
Free parking
Free Wifi
24-hour front desk
Room service

Points of interest nearby

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Review summary for: Hotel Zen Rikyu Yokohama Hazaw…

Positive Reviews

Clean and well-maintained rooms

Multiple guests noted the property was very clean, with some mentioning a new‑building smell and thorough housekeeping that left rooms comfortable.

Spacious, comfortable rooms and extras

Reviewers appreciated large rooms and beds and mentioned extra amenities (e.g. Chromecast, hot‑air brush, private Jacuzzi in some rooms), which made stays feel more comfortable and upscale.

Private in‑room dining and efficient check‑in

Several guests valued the ability to order food via the room TV and receive private delivery, as well as fast check‑in and discreet pickup/delivery options for breakfast.

Good value — affordable luxury

Many said the hotel felt like a luxury stay for the price, describing it as affordable for a romantic or special night without feeling cheap.

Friendly and attentive staff

Numerous reviews praised the reception and staff for being polite and helpful; some noted rooms were cleaned while they were out and the overall service was welcoming.

Negative Reviews

Location and access can be inconvenient

Several guests reported the hotel is a fair walk from train stations or otherwise not close to shops/transport, requiring taxis (which can be costly) and in some cases being hard to locate by car due to narrow approaches.

Bathroom odors and strong cleaning chemicals

A few guests experienced unpleasant smells—smoke or mildew—and reported strong bathroom cleaning chemicals that caused sneezing or mild allergic reactions for some visitors.

Limited English and in‑room system language options

Some guests found it difficult to communicate at times because staff spoke little English, and in‑room systems (TV/phone) lacked easy language options, making certain operations or calls harder to handle.

Breakfast quality and limited options reported by some

While many enjoyed breakfast, a number of guests mentioned limited choices (no vegetarian option) or that particular items (e.g. fish) were not to their taste or were overcooked.

Occasional housekeeping/comfort issues

A few reviewers noted isolated problems such as a very thin mattress, finding leftover items in the room on prior stays, or being surprised when staff entered to deliver breakfast without a clear audible notice.

This summary is based on all online reviews and was last updated on 12 November 2025

Frequently Asked Questions

What are the check-in and check-out procedures?

You choose a check-in time when booking and must arrive within that window; the property may cancel reservations if you are significantly late. Check-out times depend on the rate or plan, so confirm your departure time on your reservation or at reception.

Is reception staffed 24 hours and is check-in discreet?

Reception is open 24 hours and staff interaction is generally limited to necessary check-in/out tasks. Guests commonly report discreet service and minimal visibility of staff during their stay.

How private is the arrival and will staff see us entering the room?

Staff presence is minimal and many services (food delivery, room service) are handled privately, so you rarely need to have face‑to‑face interaction beyond check‑in and check‑out. If you prefer extra privacy, mention this to reception on arrival.

Are the rooms soundproofed?

Rooms are designed with guest privacy in mind and many visitors describe a quiet experience, but complete soundproofing cannot be guaranteed. If noise is a concern, request a quieter room location when you book or at arrival.

Is on-site parking available and free?

Private parking is available on site and is offered free of charge. Space can be limited, so it’s advisable to confirm availability or notify the hotel in advance.

Are the rooms non-smoking?

The property lists non‑smoking rooms. If you require a smoking area or have questions about smoking policies, ask reception on arrival.

Is Wi‑Fi and in-room entertainment available?

Free Wi‑Fi is provided and rooms include flat‑screen TVs with entertainment options such as Blu‑ray and in‑room ordering features. Specific equipment can vary by room type, so check the room description when booking.

Can we order food to the room and is delivery discreet?

Room service and private food delivery are available, with many guests noting discrete delivery to rooms. The property also supports in‑room ordering through the TV in some room types.

Is breakfast available and what kind is served?

A continental breakfast is offered on site; whether it is included depends on your booking. Confirm breakfast hours and inclusion on your reservation or with reception.

How do I get to the hotel from Haneda Airport or the nearest station?

The hotel is about 20 km from Haneda Airport; travel time is typically 30–60 minutes by car depending on traffic. Public-transport routes and the nearest train stations are listed in the booking details—allow extra time for transfers and check train/taxi options for the day of travel.

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