Hotel Venus Neo
8/10 Excellent - Based on 299 reviews
Hotel Venus Neo is an adults-only love hotel located in Nagoya, Aichi, offering a compact portfolio of themed rooms and a clearly articulated focus on privacy and comfort. The property presents four distinct room concepts—Gothic, Natural (Asian resort), Urban and Japanese—plus a top‑floor premium suite that features an indoor heated pool with a waterslide and options such as open‑air baths in select rooms. Facilities emphasise in‑room entertainment and relaxation with video‑on‑demand, bathroom televisions, Blu‑ray players and optional karaoke, while common services include 24‑hour reception, room service and free Wi‑Fi. Onsite parking is available and designed to support discreet arrivals and departures for guests travelling by car.
Guest rooms are fitted with typical amenities for short‑stay enjoyment: air conditioning, flat‑screen televisions with satellite channels, kettles and small kitchen appliances in several room types, plus soundproofing and air purifiers to enhance privacy and comfort. Bathrooms range from standard shower/tub layouts to spa‑style bathtubs with massage jets, and the hotel advertises a selection of food items available via room ordering; a simple American or Asian breakfast is also offered. The hotel’s city‑centre position places it within easy reach of local attractions such as Oasis 21, Osu shopping streets and Nagoya Castle, making it convenient for couples who want a private base close to central sights.
Operational details are straightforward and tailored to adult stays: dedicated rules restrict children and pets, standard check‑in and check‑out windows apply, and the property operates as part of a small hotel group that completed a renovation in 2017 to refresh interiors and introduce higher‑spec suites. The mix of themed design, in‑room leisure features and a compact guestroom inventory makes Hotel Venus Neo suited to couples seeking a short romantic retreat or a private, amenity‑rich overnight stop while exploring central Nagoya.
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Detailed Ratings
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Review summary for: Hotel Venus Neo
Positive Reviews
Friendly, helpful staff
Multiple reviewers praised the reception and concierge for being polite and accommodating, helping guests feel welcome even when language barriers required translation.
Clean, well‑decorated rooms
Guests repeatedly noted tidy rooms with attractive decor (described as 'lovely' and '00s vibes'), making the accommodation feel tasteful and pleasant.
Spacious rooms and comfortable sleeping areas
Several reviews highlighted larger‑than‑typical room size for Nagoya and beds that many found big and comfortable, providing good rest for guests.
Excellent bathroom amenities (bathtub/jets)
The bathroom was frequently mentioned as a standout — spacious with a nice tub, jet/massage features and high‑quality toiletries that guests enjoyed.
Good value with plentiful in‑room amenities and parking
Reviewers appreciated the wide range of complimentary toiletries and extras (e.g. hair tools, face masks), economical room service/food menu, and the convenience of on‑site free parking.
Negative Reviews
Cigarette and strong scents in some rooms
Multiple guests reported noticeable cigarette smoke or strong perfume smells in or near rooms; the property allows indoor smoking in places, which affected some stays.
Inconsistent bed comfort
While some guests found beds very comfortable, others reported mattresses that were too firm or poorly made — bed comfort appears to vary between rooms.
Location not ideal for heavy luggage or public‑transport timing
Several reviewers mentioned a 10–15 minute walk from the nearest station through residential streets, which may be inconvenient for guests with lots of luggage or limited mobility.
Noise and insulation issues
A few guests noted poor window insulation (hearing trains at night) and noisy air‑con units that ran loudly, which disturbed sleep for some visitors.
Aging/maintenance and occasional cleanliness concerns
Some feedback pointed to outdated or worn areas (rusty shower fittings, dodgy elevators, dark corridors) and dust or spotcleaning issues; a few guests experienced leaks or had to request re‑cleaning.
Frequently Asked Questions
Yes. The property operates as an adults-only hotel; children and pets are not permitted.
Reception is open 24 hours and many guests report a layout with vehicle-level parking and an upper-floor reception that allows discreet arrivals; staff handle check-in privately.
Rooms are generally well insulated and guests commonly report low noise from neighbouring rooms, though occasional train or corridor noise has been mentioned by some visitors.
Check-in is typically from 18:00 until 00:00, and check-out is by 12:00.
Yes. The hotel provides private on-site parking, including a multi-level parking structure beneath the building reported by guests.
Yes. Some premium suites include large spa-style bathtubs and at least one premium room offers an indoor waterslide; specific features depend on the room type booked.
Breakfast is offered with Asian and American options; guests can order through the hotel—check with staff for current hours and ordering method.
Yes. Free Wi‑Fi is available throughout the property and receives strong guest ratings for reliability.
Staff are reported to be polite and helpful; English may be limited, but staff often use translation apps or other means to assist non-Japanese speakers.
The hotel is walkable from nearby stations but not immediately adjacent; expect roughly a 10–20 minute walk depending on your starting point, or take a short taxi if you have heavy luggage.