Hotel Chapel Sweet (Adult Only)
7,6/10 Very good - Based on 337 reviews
Hotel Chapel Sweet (Adult Only) is an adult-only property in central Kobe that operates as a compact, design-focused love hotel tailored to couples. Operated within a small chain, the property comprises 33 rooms that vary in style from canopy-suited suites to more minimal city-view rooms, each equipped with a seating area, large flat-screen TV and an en suite bathroom; select units feature larger bathtubs or jacuzzi-style fittings. Guests can expect in-room amenities such as air conditioning, electric kettle and complimentary toiletries, with housekeeping provided between stays to maintain cleanliness and comfort.
Facilities emphasize convenience and a discreet stay: the hotel maintains 24-hour front desk service, free private parking for guests, and complimentary Wi‑Fi throughout. Room service is available around the clock with an à la carte selection that includes morning options delivered to the room, and staff on site speak Japanese and English to assist with arrivals and local recommendations. Check-in is typically scheduled in the evening and check-out is set at midday, reflecting the property’s focus on short-stay privacy while still accommodating overnight stays.
Located in Kobe’s Chuo ward within easy walking distance of the Kencho‑mae subway station and a short ride from the Sannomiya and Motomachi areas, the hotel is positioned for couples who want quick access to city cafés, parks and waterfront attractions without staying in a large downtown complex. Its positioning as a love hotel in Kansai makes it a practical choice for regional visitors, and its local registration and operator details identify it as an established love hotel in Hyōgo offering straightforward, service-oriented accommodation for adults.
Highlights of this Love hotel
Detailed Ratings
Points of interest nearby
Review summary for: Hotel Chapel Sweet (Adult Only…
Positive Reviews
Helpful, attentive staff
Multiple guests praised polite and helpful staff who assisted with requests and even recovered lost items, contributing to a reassuring stay.
Tasty welcome parfaits and breakfast with in-room delivery
The complimentary welcome parfaits were frequently highlighted as delicious, and the included breakfast (delivered to the room) was enjoyed by many guests.
Spacious rooms with good bathroom facilities
Guests liked the large rooms, king-size beds and sizeable bath/shower areas; several rooms include a jacuzzi/jet spa and generous in-room amenities.
Privacy and couple-friendly atmosphere
The property’s adult-only, private setup appealed to couples seeking a quiet, discreet getaway; many found it relaxing and suitable for romantic stays.
Convenient extras: parking, amenities and entertainment
Free parking, provided toiletries, fridge with small freezer, key access, late checkout (noted by some), and ability to stream Netflix/YouTube or watch local channels were appreciated by guests.
Negative Reviews
Cleanliness concerns reported by some guests
Several reviews mentioned cleanliness issues (stains on sheets, hair, dust and occasional leftover items), leading to disappointment for those guests.
Daily check-out system can be inconvenient
The hotel’s system requiring checkout each day (and recheck-in for multi-night stays) surprised some guests and was seen as impractical for business or long stays.
Maintenance and comfort issues in some rooms
A number of guests noted dated furniture, unpleasant smells in the jacuzzi, difficulty adjusting bath temperature, weak shower pressure or firmness of beds, indicating variable room condition.
Communication/language difficulties at times
Some visitors experienced challenges communicating with staff via translation apps, which occasionally made ordering or requests less smooth.
Location, price and lighting drawbacks for some
A few guests found the location less convenient without a car, thought the price was higher than nearby options, or felt room lighting was too dim and small extras (e.g., coffee) were not free.
Frequently Asked Questions
Yes; the property is designated for guests aged 18 and over and is not intended for families.
Check-in is from 18:00 to 23:00 and check-out is by 12:00; reservations are only guaranteed up to 23:00.
The hotel lists 24-hour reception, but it also states bookings are only guaranteed for arrivals before 23:00, so very late arrivals may not be accepted.
The property provides private on-site parking and staff handle arrivals discreetly; interactions are typically limited to essential check-in steps.
Rooms are designed for privacy and many guests report quiet stays after renovation, but the hotel does not explicitly guarantee complete soundproofing.
Many rooms include a bathtub or jacuzzi and provide standard toiletries, bathrobes, and hairdryers.
Yes; the hotel offers complimentary Wi‑Fi and free private on-site parking.
Breakfast is offered and some stays include in-room or served breakfast options; staff may ask your preference during check-in.
Pets are not permitted and the property is marketed for adults; it is not intended for family stays.
Yes, the property lists elevator access to upper floors and notes accessibility features for guests.