Hotel BaliAn Resort Yokohama Kannai – Adult Only
7,9/10 Very good - Based on 118 reviews
Hotel BaliAn Resort Yokohama Kannai is an adult-only property positioned as a multi-functional resort and couples’ hotel in central Yokohama. Operated by the Balian group, the property comprises seven room types across 52 rooms and maintains a 24-hour reception. Designed with a Bali-inspired aesthetic, many rooms feature imported Balinese furniture, generous beds and in-room entertainment systems; select suites offer private outdoor baths or projector setups. The venue appears in searches as a love hotel Yokohama option while presenting itself as a hybrid resort for couples, groups and short-stay guests.
Facilities blend traditional onsen elements and contemporary comforts: a communal hot-spring bath and several rooms with private open-air onsen, on-site karaoke, darts, massage chairs and VOD/Blu‑ray entertainment. Official room descriptions list tea and coffee equipment, refrigerators, electric kettles, humidifying air purifiers, bathrobes and a broad set of toiletries; many rooms include large TVs and massage seating. Guests can expect free Wi‑Fi, complimentary snack and drink stations in common areas, parking and round-the-clock room service or floor service for added privacy during stays.
The location is a practical aspect of the offer: a short walk from Kannai with easy access to Minato Mirai, Chinatown and local nightlife by public transport, making the hotel suitable for evening plans and daytime sightseeing. Staff communicate in Japanese and English and front-desk operations emphasise discreet check-in and flexible stay options tailored to overnight and day-use. As a love hotel Kanagawa property that also caters to girls’ nights and small groups, the hotel aims to balance themed décor with functional room features for a range of adult stays.
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Review summary for: Hotel BaliAn Resort Yokohama K…
Positive Reviews
Extensive free amenities
Many reviewers praised the large selection of complimentary services — free drinks and snacks, alcohol at set times, massage chairs, arcade games, darts, and other extras that made the stay feel special and fun.
Bathing facilities and onsen options
Guests appreciated the bathing options including an onsen, foot baths and good bathing amenities; some highlighted private outdoor onsen and easy access to bathing facilities as a highlight.
Friendly, helpful staff and service
Multiple comments noted polite, efficient and caring staff; service quality and helpful receptionists contributed positively to guests' experiences.
Tasty food and breakfast
Several reviews mentioned delicious breakfast and appealing food/desserts offered by the hotel, with free desserts and pleasantly fast food service noted.
Clean, themed atmosphere and good value
Many guests liked the unique resort-like, themed décor, found rooms and public areas generally clean, and considered the overall experience good value for money (comfortable beds, good showers).
Negative Reviews
Persistent smoke or unpleasant smells
A number of guests reported a musky or cigarette smoke smell in hallways and rooms, or that the building felt like a smoking environment, which affected comfort for non‑smokers.
Occasional cleanliness issues
Some reviewers found cleanliness lapses such as stained bedding, hair left in the bathroom, or shower/bath areas that appeared not fully cleaned prior to arrival.
Unexpected charges or booking/payment problems
There were reports of being asked to pay additional fees after arrival, double charges that needed reimbursement, and unexpected visitor fees — guests suggested clearer upfront information about such charges.
Noise and room comfort concerns
A few guests mentioned noise from adjacent rooms or noisy air‑conditioning and that some rooms felt small or outdated; one guest suggested brighter lighting as well.
Language/communication difficulties and temporary closures
Some visitors experienced misunderstandings due to limited English and imperfect translation devices, and a few amenities (e.g., foot bath) were temporarily unavailable during construction, which disappointed guests.
Frequently Asked Questions
Yes — the property is adults-only and guests must be at least 18 years old to stay.
Check-in is handled at the front desk and the hotel markets itself for couples and private stays; you can request privacy at arrival.
Yes — the hotel operates 24 hours with a 24-hour front desk.
Sound insulation can vary by room and the property is a multi-storey building, so noise levels are not guaranteed; contact the hotel if quiet is essential.
Yes — going out and returning is allowed; the hotel asks guests to leave their room key at the front desk when they go out.
Some room types, including the Royal category, feature private open-air baths and larger bathroom facilities.
Information differs by source: Booking lists free parking, while property details note no onsite parking but mention a free parking area a short walk away; confirm with the hotel before arrival.
The hotel is within walking distance of JR Kannai and nearby subway/Keikyu stations (roughly 5–10 minutes on foot depending on the station).
Smoking options are offered in some rooms and there are designated smoking areas; non-smoking room availability is also indicated.
Yes — staff are reported to speak both Japanese and English, and the property provides multilingual information.